I went thru a check of my NIS 2007 and it worked. No need to be fancy, just an overview. Join Now For immediate help use Live now! But when i launch the LiveUpdate from Backup Exec, i have an error: LU1814 : LiveUpdate could not retrieve the update list and this display: Please help me resolve this problem. http://jessriegel.com/liveupdate-could/liveupdate-could-not-retrieve-the-update-list.html
I'm running SAV 10 across muliple WAN links. It will tell you that it could be a security risk but just ignore that and try to update. Local Permissions The account that initiates the LiveUpdate session must have Full Control permissions to the "Program Files\Symantec\LiveUpdate" folder and to the "All Users\Application Data\LiveUpdate" folder. The very same thing happened to me and the live update module was out of date.
Any suggestions? 1smurff 23:04 03 May 07 had a few probs. The following are typical invalid entries: 127.0.0.1 www.symantec.com 127.0.0.1 securityresponse.symantec.com 127.0.0.1 symantec.com 127.0.0.1 liveupdate.symantecliveupdate.com All such entries should be removed. Norton from Symantec.
I keep getting this error. If the proxy or firewall is not set to allow the System account to connect to the Internet, the LiveUpdate session can fail. Before emailing Symantec try the link again and be patient. Create/Manage Case QUESTIONS?
J B 07:30 04 May 07 I just tried the link Brigadier provided and it worked although slowly. No Yes Did this article save you the trouble of contacting technical support? J B 20:35 03 May 07 The Brigadier is right. https://www.symantec.com/connect/forums/liveupdate-found-no-updates Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
I had the same problem, I think its due to the security settings in windows 2003 server. In most cases, Autoupdt.trg and Livetri.zip files are present. Click NEXT and list of products installed appears: Checkit/Firewall/Live Update/Antivirus/Internet Worm Protection etc. Don't have a SymAccount?
Live Update Error Codes. https://www.veritas.com/support/en_US/article.000082548 Join your peers on the Internet's largest technical computer professional community. J.B. If not for your sake but for everyone else in your friends list.
Delete the contents of the Downloads folder. check my blog Damaged files in the Downloads folder This problem can happen when the files that LiveUpdate uses become damaged. Then, click here and chose "Feature updates for 2006 Norton Customers" (even if you aren't updating). STEP 1.
Tags: Connection; Symantec. Solution Edit the following file (open the file in notepad) Settings.LiveUpdate Default Location : "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate" Find and locate the following in 'Settings.LiveUpdate' file: HOSTS\1\ACCESS=liveupdate.symantec.com HOSTS\1\ACCESS2=http://abcd.xxxxx.com Replace the If you get the error 'LiveUpdate could not get the list of updates', 'LiveUpdate could not retrieve. http://jessriegel.com/liveupdate-could/liveupdate-could-not-access.html JoshC 10:31 04 May 07 Thanks to all those who have replied to this increasingly worrying dilemma - as you will have gathered I am no expert.
Author Write something about yourself. Solved How to fix "LU1814: LiveUpdate could not retrieve the update list" error? Choose your language from the list below.
EE_AutoDeleter 0 Message Active 1 day ago Expert Comment by:Techcess ID: 317726342010-04-22 it fixed my problem 0 Featured Post 2016 Annual Membership Survey Promoted by Experts Exchange Want to help I am having problems on my laptop connecting to LiveUpdate, the message reads: 'LiveUpdate could not get the list of updates. Updates; Spyware. 0 Comments Leave a Reply. Update.
To delete the Settings.LiveUpdate files Start Windows Explorer. i have done everything they said but i still cannot get updates. If Windows 98 was updated from Windows 95, the location is C:\Windows\Application Data\Symantec\LiveUpdate. have a peek at these guys Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem LiveUpdate fails with error LU1814, "Could not retrieve the update list." LiveUpdate could not retrieve
For LUAU 1.x: Go to : Start > All Programs > Run LiveUpdate Administration Utility >Select language > in Symantec Product list, Add Backup Exec > click on button Retrieve . I came to the website and updated to the 2. If it does the same thing again then email. The client is not configured correctly to connect to the internal LiveUpdate server.
Confirm that Windows is set to show all files and file extensions. Clicked on it - up comes Norton window telling me something needs attention prompting 'Fix Now'. The S32LUHL1.dll file may be present The S32LUHL1.dll file, also known as the LAN HAL, allows legacy versions of LiveUpdate to use UNC connections with LiveUpdate Administrator. Hope you get it sorted.
I am having problems on my laptop connecting to LiveUpdate, the message reads: 'LiveUpdate could not get the list of updates. To fix this problem, read the document Error: "LiveUpdate could not get the list of updates. Thank You! Email Address (Optional) Your feedback has been submitted successfully!
If you know your Norton Account details log on and confirm Symantec agree you have an oustanding subscription. Symantec AntiVirus should be configured to check for newer virus defintions on a daily basis. For directions, read How to make Windows show all files. To change this setting, go to the Windows Control Panels, open Symantec LiveUpdate, and on the General tab, choose the radio button in front of Interactive Mode.
I clicked on that and up comes a country list with no further instructions or info. Help! Submit a Threat Submit a suspected infected fileto Symantec. Try these resources.